The terms and conditions contained in this Tour Participation Agreement govern the relationship between you, the passenger, and us, Sterling Vacations Pvt. Ltd. By booking a trip, you agree to be bound by the terms of this Tour Participation Agreement. They outline, among other things, our cancellation policy and certain limitations of liability.
Reservations & Payments
- Reservation:
An initial deposit of 50% of tour cost is required to secure your reservation.
- Final Payment:
A deposit of rest of the payment as per your selected tour is required 21 days prior to commencement of tour or as per agreed at the time of confirmation of the tour.
- The Prices are indicative and are subject to change at the time of booking.
Making Final Payments
Final payments are due 21 days prior to trip, depending upon the program. See the Deposit, Final Payment, and Cancellation Fees schedule included in this Tour Participation Agreement for payment due dates for specific programs. Reservations may be put on a waitlist or canceled by Sterling Vacations Pvt. Ltd. if payment is not received by the final payment due date. Should this occur, cancellation charges will apply. All prices are stated in Euro, per person, and based on double occupancy (twin sharing), unless otherwise noted.
The tour price includes Arrival / Departure, Air Condition Luxury vehicle, Domestic Flight Tickets, Train Tickets – AC Sleeper Class (if applicable), Hotel Charges with CPAI Plan, government taxes, Camel Safari in Thar Desert (if applicable), Boating at Varanasi in River Ganges (if applicable).
Prices do not include charges for laundry service, telephone and Internet usage, wines, liquors, mineral waters, travel insurance, international flight tickets, India visa fees, tips, monument tickets, movie/video camera fee at monuments, miscellaneous expenses, souvenirs or any other expenses which is not specified.
Other fees may be imposed by airlines which are the passenger’s responsibility.
Deposit – Final Payment – Cancellation Fees
Rates are also based on twin sharing basis. For single supplement, see tariff.
Deposit:
50% of Total Tour Cost
Final Payment:
21 days prior to commencement of tour
Cancellation Fees:
before 30+ days 25% of Total Tour Cost
before 29-22 days 50% of Total Tour Cost
before 21-16 days 75% of Total Tour Cost
before 15-0 days 100% of Total Tour Cost
Responsibilities & Liability
The responsibility of Sterling Vacations Pvt. Ltd. and its affiliated companies, officers/directors, employees, sponsoring organizations, and agents is strictly limited. As a tour operator, Sterling Vacations Pvt. Ltd. organizes, promotes and sells tour programs consisting of certain travel services, including sightseeing excursions, and hotel accommodations, that Sterling Vacations Pvt. Ltd. purchases or reserves from various suppliers (collectively, “Suppliers”). Sterling Vacations Pvt. Ltd. does not own or operate any of these Suppliers. The Suppliers providing travel services for Sterling Vacations Pvt. Ltd. tour programs are independent contractors, and are not agents or employees of Sterling Vacations Pvt. Ltd. As such, Sterling Vacations Pvt. Ltd. is not responsible for direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any negligent or willful act or failure to act of, or breach of contract by, any Supplier or any other third party. Some tours include visits to shops and merchants. Sterling Vacations Pvt. Ltd. is not responsible for any purchases you make during your trip, whether or not that merchant is part of the scheduled itinerary. By utilizing the travel services of the Suppliers, you agree that you will look only to such Suppliers in respect of any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither Sterling Vacations Pvt. Ltd. nor any representative of Sterling Vacations Pvt. Ltd. shall be liable.
Without limiting the foregoing, Sterling Vacations Pvt. Ltd. is not responsible for any losses or expenses due to delays or changes in schedules, overbooking or downgrading of accommodations, defaults by any third parties, including Suppliers, mechanical or other failure of trains or other means of transportation, or the failure of any transportation mechanism to arrive or depart on time. Sterling Vacations Pvt. Ltd. is not responsible for acts of God or force major events, sanitation problems, lack of medical care, sickness, weather conditions, strikes and other labor activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of Sterling Vacations Pvt. Ltd.
Sterling Vacations Pvt. Ltd. assumes no financial responsibility for any cancellations or delays or rescheduling of all transportation and their forms.
No compensation would be offered / entertained in whatsoever manner for any missed or unutilized component.
Itineraries are subject to change without prior notice and all participants are required to agree.
The Tour Participant has to bear the total cost of all changes occurring in the tour. Sterling Vacations Pvt. Ltd. assumes no financial responsibility for any cancellations or delays resulting from invalid passports, visas, or other travel document requirements, or for ticket or other travel documents that do not reflect your name exactly as it appears on your passport. Sterling Vacations Pvt. Ltd. reserves the right to change the itinerary of the tour without prior notice. If the tour is canceled by Sterling Vacations Pvt. Ltd. for any reason, Sterling Vacations Pvt. Ltd. shall have no liability beyond the prompt refund of all tour participants’ payments received by it.
Sterling Vacations Pvt. Ltd. would try and allocate rooms as per the configuration required and agreed upon. However, there might be chances of not meeting the requirement for the particular configuration. Sterling Vacations Pvt. Ltd. should be not held liable for compensation (s)/ refund(s) in such an event / act by the third party (ies) suppliers.
Please book the tour or any part thereof or services of sterling vacations only if you agree. Please note these conditions are updated from time to time and also it is expected it to be viewed by all participants booked online or offline. Our official mails / correspondences do indicate to look for the disclaimers before confirming services.
All disputes fall under the Jaipur Jurisdiction.